OnTheGoSystems’ Leadership Principles

These principles define how we operate at OnTheGoSystems. They guide our decisions and culture in a fast-growing, fully remote company.

1. Customers First

We start with our customers – software and website developers – by understanding their needs. Every decision we make, from product design, documentation, support, and even advertising, is designed to deliver the best possible experience for our customers.

2. Deliver Results

Intentions and effort are great, but we measure ourselves by results. Despite setbacks and challenges, we stay resilient, adapt, and push forward until we achieve success.

3. Own It, Perfect It

We take full responsibility for our work and its long-term impact. We don’t pass problems to others – we solve them. This means paying close attention to the details, thoroughly testing our work, and ensuring that our decisions are based on real data.

4. Take Initiative

We don’t wait for someone else to take action. When something important needs to be done, we step up – whether or not it’s in our official role. We help where we can, take initiative, and push through obstacles to ensure success.

5. Set High Standards, Stay Tolerant

We set the highest standards for our own work, always striving for excellence. At the same time, we recognize that our peers are making their best effort. We support them with patience while maintaining a culture of accountability.

6. Respect Time, Work Smart

We value efficiency, collaboration, and focus. We get our work done, but never at the expense of our colleagues’ ability to do theirs. We respect each other’s time in meetings, communication, and workflows, ensuring that everyone can be productive and effective.

7. Innovate and Simplify

We challenge assumptions, embrace new ideas, and look for ways to simplify processes for both our customers and ourselves. We acknowledge that innovation requires experimentation and are willing to take calculated risks to improve our products and workflows.

8. Win with Partners

Our success is deeply connected to the success of our partners. We take the long-term approach by understanding the environment in which we operate, fostering collaboration, and creating synergies. By working closely with our partners, we build greater value for our customers.