February 2, 2023
Raja Mohammed started as a first-tier supporter, but then he saw an opportunity and seized it! We asked Raja to tell us what it took to move into a project manager role at OTGS.
I’m a Tamilar-speaking Indian Muslim. I’m the happy father of two lovely kids (Muhammad Sahl and Umar Abdhullah) and married to Sulaiha Shifa.
I live in a suburban area several kilometers away from the city of Chennai. I live near my parents, which is great because I enjoy spending a lot of time with my family.
When I am not working, I play with my kids, watch some random stuff on the internet with my wife, or spend time with my parents. I live close to a mosque, which lets me fulfill my religious duties on a daily basis.
I joined OTGS on November 5, 2018, as a first-tier supporter for the WPML (WordPress Multilingual) plugin. At first, I helped clients solve their issues with WPML. Later on, I was given the additional task of being a supporter for the Advanced Translation Editor project, where I helped with escalated automatic translation issues.
I am a project manager, which means I’m the main point of contact for WPML and the Advanced Translation Editor projects.
My role is to keep the project moving without any interruptions – to collect, communicate and coordinate the project requirements. I’m responsible for prioritizing tasks based on the goals and roadmap. I work closely with the stakeholders and keep them informed about the development of the project.
I started my career as a freelancer, but I have wanted to become a project manager since I started working 10 years ago. I believe that eventually, every freelancer develops project management skills. When I saw that there was a project management role open, I immediately applied for it.
The first few weeks as a project manager were tough for me. The company already follows best practices, so it took me some time to understand how things are done.
I didn’t want to rush into things unprepared, so I asked a lot of questions. I reached out to a few people (Eduard from the Advanced Translation Editor team and Cristian from the WPML team) and learned how they were managing their projects. I did a lot of research to improve and implement the best practices.
After getting to know the project and the people involved, I established a communication channel that helps the project move forward. Our stakeholders now rely on me to communicate with them about the project.
I would say I am more responsible, accountable, and making conscious decisions which will enhance the experience of the millions of sites that use WPML 🙂
Try to stand out and make yourself appealing. There will always be new roles up for grabs.
Interested in a career that encourages growth and advancement? Join OnTheGoSystems and work on two of the most popular products for WordPress: WPML and Toolset.
We are a 100% remote company with employees working from more than 40 countries around the world. We do not mind where you work, just that you have great internet access, you work well in a team, and can also carry out tasks independently.
If this sounds like you, check out our open positions!