As a remote company at the forefront of translation technology, OnTheGoSystems is embracing AI tools to revolutionize our workflows and drive innovation.

Artificial Intelligence (AI) has been transforming the workplace for some time now. With the recent release of OpenAI’s ChatGPT, we are witnessing the transformative power of AI in our daily work.

Powered by a large language model, ChatGPT uses artificial intelligence to understand and generate human-like text. Ask it to write a story, tell you about rocket science, or for personal advice –  it always has an answer. And while ChatGPT has its limitations, the advancements in AI show us just how crucial it is to stay ahead of the curve. 

At OnTheGoSystems, we can’t (and won’t) deny that machines have evolved in their ability to plan, reason, communicate, and learn. Instead, we are choosing to leverage AI’s potential to work faster and better.

OnTheGoSystems’ Teams: Tapping into the Power of AI

In the last months, we’ve noticed that AI tools like ChatGPT have numerous advantages: 

Here’s a deeper look into how we’re using AI tools to improve the way we work across different teams.

Building Innovative Products – Development Team

Our developers have always been committed to building software that meets the needs of our clients. We use a combination of technologies to build our most popular products, WPML and Toolset, and our new software translation tool, PTC (Private Translation Cloud). 

Now, our software developers and AI are working hand-in-hand on our existing products and to bring big, meaningful ideas to life. 

They also use AI tools to help with everyday tasks, such as:

Of course, it’s important to note that our developers are highly knowledgeable and always check the code ChatGPT produces. This is essential, since AI tools like ChatGPT don’t always get it right. 

At the moment, our Head of Engineering, Eduard Martini is busy building a custom ChatGPT interface.

How OnTheGoSystems Works Remotely with AI Tools

The latest AI tools have transformed our development process, speeding up projects and automating mundane tasks.

For example, we now use ChatGPT to generate release notes by simply feeding it the comments from our commits, and it compiles meaningful summaries in no time. We’ve also built our own ChatGPT UI, making it more accessible and functional.

We’re researching AI tools to improve the quality of WPML’s machine translations. While this is still in its early research phase, we’ve made steady progress and are excited about the potential impact it could have on our services and the industry as a whole.

With the help of new AI tools, I am at least 20% more productive.

Eduard Martini

Head of Engineering

Navigating the Global Talent Pool – HR Team

OnTheGoSystems is a remote company with team members across 45 countries and 4 continents. For our teams, this is a huge benefit. We can learn from talented people with diverse backgrounds and skill sets. 

But for our HR professionals, building a global team comes with its own unique challenges. Our HR team members need to make sure that anyone joining us is a good fit for working remotely. They need to attract diverse talent while also maintaining a strong company culture and ensuring good collaboration among international team members.

Currently, our HR team is using AI to find the right person for each role, create a more engaging hiring experience, and take over time-consuming administrative tasks. Overall, we’ve found that AI tools actually help us keep the “human” in human resources. 

How OnTheGoSystems Works Remotely with AI Tools

While we don’t use AI as extensively as other teams, it does add value to our HR processes.

For example, we provide ChatGPT with job specifications and it helps us craft meaningful job ads. For each role we are recruiting for, it helps us generate the questions we can ask candidates and suggests how to assess technical capabilities for specific roles. We use ChatGPT to do research and proofread texts and emails.

Overall, AI tools like ChatGPT really streamline the recruitment process.

Laura de Figueiredo

HR Manager

Crafting Compelling Narratives – Content Team

Our content team creates a wide variety of content, including how-to guides, blog posts, tutorials, announcements, and more. This requires not only a high level of product knowledge, but also resources. Putting different types of content together takes time. From our team members, it also requires a fair share of research and a deep understanding of our products. 

For the most part, AI tools don’t have the understanding or knowledge needed to produce ready-to-use content. But, they are capable of generating ideas faster than humans can. 

Because of this, we use AI to help us produce high-quality content. With the right prompt, tools like ChatGPT provide outlines, headlines, and even first drafts for articles. We then carefully review what ChatGPT generates and add our personal touch to create better, well-rounded content in less time.

How OnTheGoSystems Works Remotely with AI Tools

ChatGPT and AI tools are proving to be a great help for the Content team. AI can’t replace our skilled writers, but it helps speed up the content creation process. It’s like having a writing assistant that helps us write outlines, headings, social media posts, and even whole drafts for blog posts and tutorials.

Once we’ll be able to train AI tools with our own data, the sky’s the limit.

Dario Jazbec Hrvatin

Content Manager

Enhancing User Experience – Support Team

The support team members for our WPML and Toolset plugins work tirelessly to provide our clients with answers to questions and solutions to issues. To be able to provide only the best user experiences, our supporters need to know our products inside out. They also need to know how to think outside the box and prioritize the tickets that come into the support forum.

Our support team is already using ChatGPT to craft summaries for resolved tickets. The advantages are twofold: 

Now, we’re looking to use AI to enhance these human interactions. We want to train ChatGPT to help our supporters with quick replies to frequently asked questions. This means developing an AI-powered chatbot.

How OnTheGoSystems Works Remotely with AI Tools

We’re building an AI-powered support chatbot to provide quick, first-tier support. The chatbot will try to resolve issues and provide clients with the most precise answers. Of course, AI tools are not always 100% accurate. One of the challenges is training the bot to know when to transfer conversations it can’t correctly answer to a human operator. 

We’re exploring new approaches, including those from Facebook/Meta, to stay up-to-date and efficient.

We are still in the research phase, but we’re determined to find a solution that meets our expectations

Andrea Sciammana

Developer on the Systems team

Looking Towards the AI-Driven Future

As a company that builds advanced translation technologies, OnTheGoSystems is always looking for ways to take the technology available to us to the next level. 

AI tools like ChatGPT play a significant role in this pursuit. While they can’t replace the knowledge and expertise of our team members, they can assist us in getting things done faster.

As we continue to explore new ways to leverage AI, we’re committed to fostering a work environment that embraces change and technological advancements. We’re excited to see how we can use AI to be a valuable asset for our team, our services, and the industry as a whole.

Our Star of the Month Julia Kovaleva tells us about the benefits of remote work, why you should love what you do, and why traveling is the cheat code to life. 

Julia, tell us about yourself.

I am from Minsk, Belarus. My whole family lives here. I have a younger sister, who graduated from high school 2 years ago. She is into illustration, so you could say that we are both riding the “creative wave”.

On weekends, I usually have my English lessons. I also enjoy going on walks, going to bars and restaurants, and meeting my friends. Unfortunately though, my in-person communication circle has been gradually narrowing. Many of my friends have recently relocated, with most having moved to Poland.

Julia with her sister at her prom

What were you doing before joining OTGS?

Fun fact: I have never worked in the profession that is written on my diploma! 

In my fourth year of university, I started working as a freelancer. I was engaged in various things, ranging from packaging design to website page design. This experience helped me understand the areas of design I am most interested in.

At the time, I looked for work on freelance sites geared towards Russian speakers. But, these sites tend to have many disadvantages for freelancers. So one day, I decided to search through some foreign freelance platforms. This is how I met Amir, our Founder, and learned about OnTheGoSystems. 

Can you tell us more about your position at OTGS?

I joined OTGS in December 2017 as a UI/Graphic Designer. Since then, I’ve been responsible for the graphic and UI design of websites and applications for the company’s products. I usually work closely with our UX designers and front-end developers. I make sure that our products are easy-to-use, understandable, and attractive to all of our clients and users.

What does a typical day look like for you?

Typically, my days look more or less the same: I wake up and have breakfast. Then, I check my email, prioritize the tasks for the day, and start working on them. Afterwards, I have lunch and go back to work for a few more hours. Sometimes, I end the day by going on a nice long walk.

 I think that anyone who works remotely has a similar schedule.

Beautiful sunset in the city center

What led you to choose remote work?

I have always wanted to work remotely because of all the downsides of working in an office. Wasting time on the road and getting up very early in the morning to get ready for the office sounds like a complete nightmare to me. :)

For some remote workers, maintaining a work-life balance is difficult. Do you ever feel the same way?

After the COVID-19 pandemic started, many people had to switch to remote work. Because it was so sudden, some people had a difficult time learning how to separate work from personal life. But for me, it’s always been very natural and easy. This may be because I’ve never actually worked in an office! I also don’t have a problem with living and working from the same place. 

There are people who experience a lack of motivation when working remotely, but I am used to my schedule and have not been affected by this feeling. I have a system of ordering my tasks, which helps me organize my working schedule. And thanks to online meetings and chats, I’m always in touch with my team.

I believe that if you love what you do, you don’t need to endlessly force yourself to stay focused. I’ve been lucky to find an area I’m passionate about. I never actually feel like I’m working.

Picture from last weekend, November 2022. Wintertime has already come!

Is there anything special you like to do in your free time?

I try to travel whenever I get the chance. I believe that time slows down when you’re traveling. Sometimes, a week-long trip makes it feel like you’ve been away from home for months. That’s just the magic of travel, and we’re yet to come up with a better way of stretching out the hours. If there’s a cheat code everyone should use in life, this is it. :) 

But I think all travel lovers will agree with me – it’s never enough. Each travel experience just leaves you wanting more!

Julia on holiday in Turkey

Looking for a remote job that is legitimate and flexible?

Many of us are looking for the perfect job which is steady, has a guaranteed salary and flexible working conditions. The good news is those roles do exist.

Daniel Erjavec found one at OnTheGoSystems and he is our employee of the month.

My family and our pet dog

Daniel comes from Zagreb, the capital of Croatia. He is married to Martina and they have an 8 year-old son and a King Charles Spaniel called Han Solo – named after whom we wonder!

Here’s his story of how he found his dream remote working job.

Danijel, were you actively looking for remote, online work?

Yes because I wanted to have more time to spend with my family. Commuting alone, I lost almost 90 minutes every day. I thought I could create a more flexible work schedule by working remotely from home


For two years I tried freelancing from home, but I ended up working lots crazy hours and any “free” time was swallowed up by working overtime to reach deadlines.

Actually, it was while I was working as a WordPress developer for a small company in Zagreb that I came across an ad posted by Dario Jazbec Hrvatin on Facebook for hiring a new front-end developer. I had been working 12-14 hours a day until then and I felt it was about time to find something that would allow me to have more free time to do things with my family. Dario is also from Croatia, so I decided to contact him to check his thoughts about working for OTGS He told me a lot about OTGS and after talking to him I felt convinced enough to turn in an application.

The company offered steady work, a guaranteed income, benefits and reasonably flexible work conditions. After I passed the interview, I was invited to join OTGS in October 2018.

What does your work as a front-end developer for the marketing team involve?

Kruno, Dario and Danijel

Although I work in the Marketing team, when needed I am available to help other teams as well. My colleagues help me in any way they can – they are so good at their jobs, it’s a privilege working with them and learning from them.

I am able to separate my job into projects like this:

Of course, there are challenges and these depend on the workload. Sometimes it’s easy to handle everything on time and sometimes it gets hard juggling several tickets for multiple projects.

So which qualifications are needed?

Are the work conditions at OTGS flexible enough to let you enjoy more time with your family?

My family

The main advantage of working remotely from home means I am spending more quality time with my family which is the most important thing in the world to me.

I wake up at 6 AM and take my dog for a walk. After that, I prepare breakfast for my son and the first cup of coffee in the day for me. At 7:30 I take my son to school, come home and my work starts at 8 AM.

Till my daily morning meeting, I check my emails, tickets and get feedback from my colleagues if needed. After the meeting, I start working on the tasks that I have organized for the day.

On my lunch break I take my dog for a walk and eat something delicious my wife made the day before.

My work day ends at 5PM and after that it’s family time. I studied martial arts for ten years but now I have the time, I  enjoy spending most of my weekends outdoors biking and playing sports with my son and wife and not to forget – taking long walks with Han Solo!

Any plans for the future?

In the future I would like to travel more. Working remotely at a legitimate job with a reputable company like OTGS just may give me opportunities to work from any place in the world we may consider visiting.